I want you to be happy with your purchase, it is very important to me!
I take great care to describe each pattern offered. Many patterns are uncut with factory folds, as noted in that listing. Each cut sewing pattern has been checked by me to be sure all pieces are included and that they are in good condition. I lightly press and fold them neatly so they arrive in the best possible condition. If there are any tears, marks, alterations or missing pieces I will note it in the description of that listing.
If for some reason you are not happy with your purchase please contact me and I will do what I can to make things right! I will work with you until we come to a mutual solution.
Generally, if a refund is given it will be for the cost paid for the items and will not include shipping costs.
An exception to this is if an error was made by me, then the refund will include the item cost plus shipping cost. Item must first be returned to me in the same condition that it was sent.